Frequently Asked Questions
Everything you need to know about shopping with Maymay
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return label.
Which payment methods do you accept?
Maymay accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Currently, we ship to most major international destinations. Shipping costs and delivery times vary by country and are calculated at checkout.
Are your products covered by a warranty?
Yes, all our products come with a 1-year limited warranty against manufacturing defects to ensure the highest quality for our customers.